JILL
Shipping & Delivery
Shipping & Delivery
We offer complimentary shipping to customers worldwide. All of our gowns are made-to-order and are typically shipped within 3-4 weeks. Delivery times for custom orders can vary.
Read our complete Shipping & Delivery Policy ›
Returns Policy
Returns Policy
We have a 14-day returns policy, which means you can request a return within 14 days of delivery if the item does not meet your needs.
We offer a complimentary exchange for the first item in case you need a different size. Subsequent exchanges will incur a fee of $100 USD.
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Alterations
Alterations
We can customize or modify any gown to your unique measurements. To get started, visit our Custom Orders page.
Please note, customized orders are not eligible for returns or exchanges.